case

Part 61: 18 Months In

ZinkyUser — Sun, 01 Nov 2009 17:54:24 +0000

Part 61: 18 Months In

From: David Jackson
Subject: Re: Shipping the Superfly amp
Date: Sun, 01 Nov 2009 17:50:29
To: zinky@zinky.com
CC: info@zinky.com

Bruce,

Is is a coincidence that every time I ask about the silver case it seems to stop you in your tracks?

I would really like:

- an answer
- some action

It is now November 2009. My amp has now been in your shop for over 18 months.

David

ZinkyUser Sun, 11/01/2009 - 17:54

Part 59: Same Old Question

ZinkyUser — Thu, 29 Oct 2009 11:17:08 +0000

Part 59: Same Old Question

From: david@dave.st
Subject: Re: Shipping the Superfly amp
Date: 19 October 2009 16:02:44 BST
To: zinky@zinky.com

Does that mean you won't supply the silver-covered head-only case which I thought we'd agreed on as far back as February? I would really like some clarification on that.

David

ZinkyUser Thu, 10/29/2009 - 11:17

Part 56: Just Checking

ZinkyUser — Thu, 29 Oct 2009 11:05:10 +0000

Part 56: Just Checking

From: david@dave.st
Subject: Shipping the Superfly amp.
Date: 17 September 2009 17:39:47 BST
To: info@zinky.com

Hi Bruce,

That's a pleasant surprise to hear you've done the work.

First up then, my address is:

[my home address]

Second up, please include the reverb pan I shipped out with it. Also I hope you will be shipping the new power tubes and silver-covered case as discussed at some length in February of this year. I am still willing to pay the agreed amounts for the latter two items.

Regards,

David

ZinkyUser Thu, 10/29/2009 - 11:05

Part 47: Call 4

ZinkyUser — Wed, 28 Oct 2009 19:51:55 +0000

Part 47: Call 4

Telephone call on 10 February 2009

Nothing more had been done on the electrics
Bruce would supply me the silver case for $175
The only other cost was $60 for the new power valves
I could pay by credit card once the amp was ready
Sorry about the delay

From: david@dave.st
Subject: Confirmation of agreed costs for Superfly Amp
Date: 10 February 2009 20:35:57 GMT
To: zinky@zinky.com

Just to confirm our earlier telephone conversation, you agreed to supply the used silver coloured head case at a cost to me of $175. The only other charge is $60 for the new power tubes, giving a total of $235 which I can pay by credit card when the amp is reassembled and ready to ship.

Regards,

David

ZinkyUser Wed, 10/28/2009 - 19:51

Part 46: Cabinet Workaround

ZinkyUser — Wed, 28 Oct 2009 19:44:58 +0000

Part 46: Cabinet Workaround

From: david@dave.st
Subject: Re: Superfly progress in Feb
Date: 6 February 2009 11:34:13 GMT
To: zinky@zinky.com

I take your point about the tubes.

There seems to be another option regarding the cabinet which you have not mentioned, namely that I have the silver-covered one and either live with the colour or get it recovered at my leisure here in England.

So how much for the silver cabinet? Less than the $290 originally quoted for a re-covered one I would hope.

David Jackson

ZinkyUser Wed, 10/28/2009 - 19:44

Part 45: Call 3

ZinkyUser — Wed, 28 Oct 2009 19:40:20 +0000

Part 45: Call 3

Telephone call on 5 February 2009

The silver case has not been stripped even
The electrical work has not been finished
Bruce is sorry for the continuing delays

From: zinky@zinky.com
Subject: Re: Superfly progress in Feb
Date: 5 February 2009 23:48:34 GMT
To: david@dave.st

As I have said before, the replacement tubes were weak.

The problem with tubes is that the "acceptable" range runs the gamut from long lasting, but weak, to tubes that run hot and burn out very fast.

We buy all of our tubes pre-selected within a very narrow transconductance and plate current range. This yields tubes with long life, as well as maximum power. Tubes which fall outside of the desirable range are often sold to vendors which brand the tubes, silkscreening their own logos on the tubes. I think that's what you had in there.

Anyway, the new tubes are $60. You will pay nothing else. I will pay the shipping.

I can't supply a cabinet, because my glues are contact cements, which do not keep the vinyl from creeping, thus gaps in the material can occur. A harder glue is needed, and we don't have that here. Sending the cabinet out is not advised, as our cabinet maker takes three months to do anything. Lastly, we don't have the time to strip and sand this cabinet, nor do we have the time to make a single new cabinet from scratch.

ZinkyUser Wed, 10/28/2009 - 19:40

Part 43: Call 1

ZinkyUser — Wed, 28 Oct 2009 19:21:17 +0000

Part 43: Call 1

Telephone call on 3 December 2008

There were no black-covered head cases available
A silver-covered case was to hand
"Nate" would re-cover it the next day

ZinkyUser Wed, 10/28/2009 - 19:21

Part 37: Great News?

ZinkyUser — Wed, 28 Oct 2009 18:51:52 +0000

Part 37: Great News?

From: david@dave.st
Subject: Re: Superfly- Basically done. Just have to put it back in the shipping box
Date: 19 August 2008 10:04:42 BST
To: info@zinky.com

That's great news. Can I just recap on what I needed / wanted to be done?

- Fix the intermittent reverb;
- Replace the power tubes at $60 cost to me;
- Fit the $100 upgrades which will obviate the need for the retrofit reverb level box as well as other improvements;
- Supply a head-only cabinet with black grille cloth at $290 cost to me (as per your email of 16 April you were not sure if you'd have to recover in black one you had already covered in silver);
- Ship back to me at my cost.

I hope I haven't forgotten anything there. I'm sure looking forward to having the amp back.

Regards,

David

ZinkyUser Wed, 10/28/2009 - 18:51

Part 23: More Confirmations

ZinkyUser — Wed, 28 Oct 2009 17:26:00 +0000

Part 23: More Confirmations

From: david@dave.st
Subject: Re: Shipping Superfly chassis
Date: 16 April 2008 19:23:48 BST
To: zinky@zinky.com

I was going to send one of my reverb pans with the amp (you may recall I bought a replacement to see if it helped my problem - it didn't) so I wouldn't need a third one from you unless the actual spec of the pan has to be different after the upgrade? The original one in my combo is a type 4FB3B1B.

Tube-wise, I'm curious why the new Sovtek tubes that I bought caused a loud hum on the output after an hour of use, but I'll go for a new set from you anyway. Strangely the tubes that were in the amp when I bought it look to be a mismatched set of different makes. I'd welcome a suggested procedure for checking the bias as my knowledge is sketchy.

That's the first quote I've had for the head-only cabinet, AKA shell. It's got to be black really (and black grille cloth please), so I'm hoping you do still have a black one in stock. Overall I believe I'm looking at $100 (upgrade) + $290 (shell) + $60 (four power tubes). Plus cost of return shipping I guess.

Regards,

David

ZinkyUser Wed, 10/28/2009 - 17:26

Part 21: More Dialogue

ZinkyUser — Wed, 28 Oct 2009 17:12:56 +0000

Part 21: More Dialogue

From: david@dave.st
Subject: Re: Shipping Superfly chassis
Date: 16 April 2008 18:32:45 BST
To: zinky@zinky.com

Hi,

I will certainly add a lot of cardboard, bubblewrap and other padding. I have some surplus material for lining flightcases (the dense type, not the soft foam) so a layer or two of that won't hurt also. I take your point about packing it transformers-down.

We haven't actually discussed costs other than my general recollection that when discussed last year, the upgrade work was charged at $100. It would be useful to know what differences result from that by the way - I'm assuming I wouldn't need the attenuator box inline with the reverb any more.

So in addition there's the price for a head shell (black tolex please, yes) and perhaps a labour charge for checking the biasing on my new set of power tubes (which I'll send too)?

Also we haven't thought about how much time you'd need once it reaches you.

I haven't priced out the shipping yet, but as I said in my original email my overriding wish is to get the amp delivering 100% of it's awesome potential and I'll take the cost on the chin as we say over here.

In your experience is there a particular carrier who give a better service for sending something like this to the USA?

Kind regards,

Dave

ZinkyUser Wed, 10/28/2009 - 17:12