no action

Part 65: 3 months/4 unanswered emails later

ZinkyUser — Tue, 19 Jan 2010 17:38:27 +0000

Part 65: 3 months/4 unanswered emails later

From: dave@dave.st
Subject: Zinky Superfly: Three months and four unanswered emails from "I'll do that today"
Date: 19 January 2010 16:13:17 GMT
To: zinky@zinky.com
Cc: info@zinky.com

Yes, three months from your last email and your last assurance that you would ship the amp.

As I have observed previously, you obviously don't think that being unable to do the work on my amp and ship it back inside of 18 months will have any negative impact on your reputation. Well, as the saying goes, a problem shared is a problem halved, and I think I'm overdue for sharing it with the wider world.

As ever I would like you please to find some time to do what is necessary to get my amp back to me before we're looking at the 2 year anniversary of its incomprehensibly long sojourn in your workshop.

David

ZinkyUser Tue, 01/19/2010 - 17:38

Part 64: Season's Greetings 2009

ZinkyUser — Sun, 20 Dec 2009 16:02:47 +0000

Part 64: Season's Greetings 2009

From: David Jackson
Subject: Zinky Superfly: Two months on from "I'll do that today"
Date: Sun, 20 Dec 2009 15:57:26 +0000
To: zinky@zinky.com, info@zinky.com

Another reminder.

And Happy Holidays, as I resign myself to a second Superfly-free Christmas.

David

ZinkyUser Sun, 12/20/2009 - 16:02

Part 62: "I'll do that today" + 1 month

ZinkyUser — Thu, 19 Nov 2009 18:48:42 +0000

Part 62: "I'll do that today" + 1 month

From: David Jackson
Subject: A month on from "I'll do that today"
Date: Thu, 19 Nov 2009 18:43:55
To: zinky@zinky.com, info@zinky.com

Another reminder:
- what about the case?
- what about some action?

David

ZinkyUser Thu, 11/19/2009 - 18:48

Part 61: 18 Months In

ZinkyUser — Sun, 01 Nov 2009 17:54:24 +0000

Part 61: 18 Months In

From: David Jackson
Subject: Re: Shipping the Superfly amp
Date: Sun, 01 Nov 2009 17:50:29
To: zinky@zinky.com
CC: info@zinky.com

Bruce,

Is is a coincidence that every time I ask about the silver case it seems to stop you in your tracks?

I would really like:

- an answer
- some action

It is now November 2009. My amp has now been in your shop for over 18 months.

David

ZinkyUser Sun, 11/01/2009 - 17:54

Part 60: No More Action

ZinkyUser — Thu, 29 Oct 2009 11:23:45 +0000

Part 60: No More Action ZinkyUser Thu, 10/29/2009 - 11:23

Part 54: Paid Nothing, Got Nothing

ZinkyUser — Thu, 29 Oct 2009 10:56:59 +0000

Part 54: Paid Nothing, Got Nothing

From: david@dave.st
Subject: Re: $1000 says you can fix my Superfly by 31 July
Date: 9 September 2009 10:05:29 BST
To: zinky@zinky.com

But 90 days on, I have paid nothing and I have got nothing. In fact I have every reason to think that since you emailed some pictures on 17 March, you have done nothing, at all. I would be most happy to be corrected on that.

Just to confirm, my $1,000 offer is withdrawn.

David

ZinkyUser Thu, 10/29/2009 - 10:56

Part 50: Call 7

ZinkyUser — Thu, 29 Oct 2009 10:13:22 +0000

Part 50: Call 7

Telephone call on 31 March 2009

Bruce:

Apologised that no further progress had been made
Stated that he needed to remove one (or both?) of the transformers
Explained that this was causing a delay as they were firmly glued to... something
Needed a tool to address this
Couldn't find it as his workshop needed putting in order
Was proposing to do that before spending any more time on my amp
Wanted to get the amp fixed and out of his workshop so I would no longer be calling him up and "bitching" at him (his word)
Admitted that the Superfly was such a complex design that it ended up costing so much to manufacture than he couldn't make a profit on it at the advertised price
Denied that the Superfly was still offered for sale
Was surprised to be told that it was prominently featured on his web site
Made some more grudging apologies
Hung up on me

ZinkyUser Thu, 10/29/2009 - 10:13

Part 48: Call 5

ZinkyUser — Wed, 28 Oct 2009 19:58:23 +0000

Part 48: Call 5

Telephone call on 3 March 2009

Nothing had progressed
"Trying to keep the lights on"
Will be in contact later in the week
Would send some pictures and notification of shipping

ZinkyUser Wed, 10/28/2009 - 19:58

Part 47: Call 4

ZinkyUser — Wed, 28 Oct 2009 19:51:55 +0000

Part 47: Call 4

Telephone call on 10 February 2009

Nothing more had been done on the electrics
Bruce would supply me the silver case for $175
The only other cost was $60 for the new power valves
I could pay by credit card once the amp was ready
Sorry about the delay

From: david@dave.st
Subject: Confirmation of agreed costs for Superfly Amp
Date: 10 February 2009 20:35:57 GMT
To: zinky@zinky.com

Just to confirm our earlier telephone conversation, you agreed to supply the used silver coloured head case at a cost to me of $175. The only other charge is $60 for the new power tubes, giving a total of $235 which I can pay by credit card when the amp is reassembled and ready to ship.

Regards,

David

ZinkyUser Wed, 10/28/2009 - 19:51

Part 46: Cabinet Workaround

ZinkyUser — Wed, 28 Oct 2009 19:44:58 +0000

Part 46: Cabinet Workaround

From: david@dave.st
Subject: Re: Superfly progress in Feb
Date: 6 February 2009 11:34:13 GMT
To: zinky@zinky.com

I take your point about the tubes.

There seems to be another option regarding the cabinet which you have not mentioned, namely that I have the silver-covered one and either live with the colour or get it recovered at my leisure here in England.

So how much for the silver cabinet? Less than the $290 originally quoted for a re-covered one I would hope.

David Jackson

ZinkyUser Wed, 10/28/2009 - 19:44