On 19 October 2009, Bruce was going to "get it on the way" that very day. Didn't happen.
Ten days later, there has still been no response to my question about the silver case.
How can one man take 18 months and still not complete a repair job that has been sat on his bench all that time?
How can one man advertise a Lifetime Warranty and then expect his customers to wait - what? - two years before they get their amp back?
But of course it's not over yet - see part 61.