So I called the company and to my surprise got straight through to Bruce. The discussion focused on the availability or otherwise of a new head-only case.
He apologised for the delay and when pressed, gave the information on the right.
Being the eternal optimist, I took this as a positive sign and left them to get on with it, expecting that finally the work could be wrapped up.
When I had not heard anything more for yet another month, I figured I'd better call again - see part 44.
Telephone call on 3 December 2008
- There were no black-covered head cases available
- A silver-covered case was to hand
- "Nate" would re-cover it the next day