Zinky Superfly Blog - Part 65: 3 months/4 unanswered emails later

From: dave@dave.st
Subject: Zinky Superfly: Three months and four unanswered emails from "I'll do that today"
Date: 19 January 2010 16:13:17 GMT
To: zinky@zinky.com
Cc: info@zinky.com

Yes, three months from your last email and your last assurance that you would ship the amp.

As I have observed previously, you obviously don't think that being unable to do the work on my amp and ship it back inside of 18 months will have any negative impact on your reputation. Well, as the saying goes, a problem shared is a problem halved, and I think I'm overdue for sharing it with the wider world.

As ever I would like you please to find some time to do what is necessary to get my amp back to me before we're looking at the 2 year anniversary of its incomprehensibly long sojourn in your workshop.

David

Well, little surprise here, and certainly no Happy New Year. So, time for a "three month anniversary of your last email" email.

On the subject of sharing (as this blog so comprehensively attempts to do), I did a web search on "Zinky owners" just to see if there was any organised confluence of Zinky-related opinion out there.

Not much as it turns out, but there was a significant thread at The Gear Page. Worth joining up and commenting I thought!

As you can tell by my reply on the thread I had read the new joiners' posting guidelines and taken note of the "no postings critical of people who could sue us" warnings. However I also noted references to a US body known as the Better Business Bureau, who have a Central, Northern & Western Arizona office.

In the (60% likely) event that I get no reply from Bruce to my latest email, it's looking like they'd be worth logging a complaint with.

Is that the next step? See part 66.

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